Getting started
Get started with MasjidConnect
Sign up, tell us about your masjid and get the first few things done. You need an email address, your masjid's address and about fifteen minutes.
- 5 min read
- In the portal: portal.masjidconnect.co.uk/signup
On this page
Before you start
Everything you do with MasjidConnect happens in the portal. That is the website at portal.masjidconnect.co.uk where you change prayer times, put things on your screens and see donations. It works on a computer and on a phone.
Have these ready:
- An email address you check. This becomes your login.
- Your masjid's full address.
- Your masjid's logo, if you have one. You can add it later.
- If you are starting on the Free plan, a document that shows the masjid is real, such as a utility bill, a registration document or a letter on the masjid's letterhead. A photo or PDF is fine.
Good to know
One login belongs to one masjid. If you help run two masjids, use a different email address for each.
Sign up
Go to portal.masjidconnect.co.uk/signup. The form has a few short steps. You can press Back at any point to fix something. If you close the page halfway, the form remembers what you typed and asks if you want to Resume next time.
- 1
Account
Type your name, email address and a password. The password needs at least 8 characters, with a capital letter, a small letter, a number and a symbol such as ! or #.
- 2
Location
Type your masjid's name the way you want it to appear on your screens. Then search for the address or postcode and pick it from the list. Check the country is right, because it sets your time zone and you can't change that later.
- 3
Profile
Add your logo, a short description, the masjid's phone number, email, website and social media links. All of this is optional and you can fill it in later.
- 4
Prayer Settings
Choose how start times are worked out. If you are not sure, press Use defaults and skip this step. For the UK that is Muslim World League, Hanafi Asr and the 12-hour clock. You can upload your own timetable later instead.
- 5
Choose Plan
Pick Free, the Masjid licence or the Network licence. Paid licences are a one-off payment, with no monthly fee. If you pick a paid licence, press Proceed to Payment and pay in the window that opens.
- 6
Verification (Free plan only)
Upload one to three documents that show the masjid is real. PDF, JPG or PNG files up to 5 MB each. Then press Create Account.
When you finish, we send you an email. Open it and press the link inside within 24 hours to confirm your email address. Then log in at portal.masjidconnect.co.uk.
Good to know
No email? Look in your junk or spam folder. You can also press Resend Verification Email on the screen you see straight after signing up.
If you chose the Free plan: we check your masjid
A person on our team looks at the documents you uploaded. Until that's done you'll see a yellow message at the top of every page saying your masjid is waiting to be checked. You can look around, but you can't make slides or set up screens yet.
We email you when it's done. If you paid for a licence, there is nothing to wait for. Paying counts as proof, so your masjid is ready straight away.
If you started to pay but closed the payment window, your account is still made on the Free plan. Log in, go to Settings then Billing, and upgrade from there.
Your first four jobs
When you log in you land on the Dashboard. Near the top is a box called Get your masjid set up with four jobs and a button next to each. Work down the list:
- 1
Add your masjid's details
Press Add details. Fill in the address and contact details. See Keep your masjid's details up to date.
- 2
Add prayer and jamaat times
Press Start. Upload your timetable or let the portal work out the start times, then set your jamaat times. See Add your prayer times.
- 3
Pair your first screen
Press Pair. Turn on your screen, then type in the code it shows. See Put up your first screen.
- 4
Choose what your screens show
Press Choose and pick a ready-made playlist to start with. You can change it whenever you like. See Make slides and playlists.
Once you have prayer times, a screen and a playlist, the box goes away and the Dashboard shows a list called Needs you instead. It tells you when something needs fixing, such as a screen that has gone offline.
Good to know
The first time you open the Dashboard, a short tour starts. Follow it, or press the ? button later to see it again.
If you forget your password
- 1
On the login page, press Forgot Password?
- 2
Type your email address and press Reset Password.
- 3
Open the email we send you
The link inside works for one hour. Choose a new password with at least 8 characters, a capital letter, a small letter and a number.
Checked against the portal on 14 October 2026. Something look different? Tell us on WhatsApp.
Read next
- Find your way round the portalWhat the Dashboard shows you, how the menu is laid out and where to get help.
- Keep your masjid's details up to dateChange your masjid's name, address, logo and contact details, and see where each one appears.
- Give committee members their own loginGive committee members, imams and volunteers their own login and choose what each can change.