MasjidConnect
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Your plan and how to upgrade

What each plan includes, how the one-off licence works and how to upgrade. You pay once. There's no monthly fee.

  • 3 min read
  • In the portal: Settings → Billing
On this page

The three plans

  • Free: one screen, one playlist with up to five slides, prayer times, two website widgets (today's prayer times and the monthly timetable), up to two events at a time, and donations with a 2.5% fee on online gifts.
  • Masjid licence (£499 once): up to 10 screens, as many playlists as you like, playlists that switch on their own at set times or around prayers, urgent screen notices, your logo on screens, seasonal jamaat times, printed timetables, event tickets, members, the Community app listing, and a 1% fee on online gifts. Includes the first year of Care.
  • Network licence (£999 once): everything in the Masjid licence with no limit on screens, for masjids with more than one building. Includes the first year of Priority Care.

The full list is on the pricing page and at the bottom of the Billing page in the portal.

Card fees from Stripe or SumUp are charged by them, on top of our fee on online gifts.

How you know something isn't on your plan

  • In the menu, the item has an Upgrade label.
  • If you open it, a page explains which licence you need, with a View Plans button.
  • If you hit a limit, such as adding a second screen on Free, a message tells you the limit and asks you to upgrade.

Upgrade

  1. 1

    Open Settings then Billing

    You can also click the plan name at the bottom of the menu.

  2. 2

    On the licence you want, press Upgrade to Masjid or Upgrade to Network.

  3. 3

    Pay in the window that opens

    Card payments are handled by Paddle, our payment company.

  4. 4

    Wait a moment

    You'll see "Your licence has been updated!". The new features unlock straight away and the Upgrade labels disappear from the menu.

Moving from the Masjid licence to the Network licence costs the difference, which is £500.

Take care

Only Admins and Masjid Admins can open Billing.

Care plans

Care plans are yearly support from our team, separate from your licence. A new Masjid licence comes with the first year of Care, and a new Network licence comes with the first year of Priority Care. Bug fixes are free on every plan, with or without Care.

To add or change a care plan, press Add or change a care plan on the Billing page. It opens an email to us.

Checked against the portal on 14 October 2026. Something look different? Tell us on WhatsApp.

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